Frequently Asked Questions
Why can't I order Oh My Goodness! products from your website?
We’ve discontinued e-commerce through our website as of 1 Aug 2026, but Oh My Goodness! is very much
still here to serve you!
For consumers in Singapore, our grocery range is now available exclusively on RedMart, where
you can shop for your Goodness alongside your regular groceries.
For businesses, we continue to work directly with hotels, restaurants, cafés, caterers, corporate clients, foodservice operators and other partners. If you’re
interested in wholesale supply, corporate orders or partnering with us, please email eatgood@ohmygoodness.co or visit our Wholesale / Partner With Us pages.
For availability outside Singapore, please visit our Where to Find Us page.
Do you supply businesses / offer wholesale?
Absolutely. We work with hotels, restaurants, cafés, caterers, foodservice operators, corporate clients and other businesses looking for delicious gluten-free and free-from products.
Whether you’re looking for ongoing wholesale supply, products for your menu or operation, a corporate or bulk order, or another kind of partnership, we’d love to hear from you.
Email us at eatgood@ohmygoodness.co, or visit our Partner With Us pages to get started.
How can I get my hands on some Goodness?
If you’re shopping for yourself in Singapore, you can find our grocery range exclusively on RedMart.
If you’re buying for a business, company, organisation or event, please contact us directly at eatgood@ohmygoodness.co.
For availability outside of Singapore, please visit our Where to Find Us page.
Do you have a physical location? / May I pick up my items myself?
We don’t operate a physical retail store or offer consumer self-collection.
If you’re shopping for yourself in Singapore, you can find our grocery range exclusively on Redmart.
If you’re enquiring on behalf of a business, company or organisation, please get in touch with us directly at eatgood@ohmygoodness.co.
How do I store my Goodness?
All baked goods - not just ours! - are best stored in the freezer. Plus our grocery packaging is designed for just that!
Store in the original packaging or portion then wrap in at least three layers of cling film or place in an airtight container, and freeze to enjoy for weeks or even months (see the packaging for the best-before date).
Place in the chiller on the day of serving for the best experience.
Why? Refrigerators tend to dehydrate baked goods - that’s why leftover birthday cake kept in the fridge for days is never good!
All our products are preservative-free. Like any other cake or bread, this means that if you leave the products out at room temperature - especially in Singapore’s heat - they should be consumed within the day. If kept in the refrigerator, consume within 5-7 days, although the products may not be as
moist.
Where can I find the nutrition information for each product?
Nutrition information is available on each product page on our website.
How do I know which products are free of gluten / dairy / eggs / nuts?
All our products are gluten-free, dairy-free and refined sugar-free. For additional
dietary information - including egg- and nut-free options - please refer to the individual product page.
Are your products keto- / paleo- / diabetic-friendly?
As each of these diets is defined and applied differently by different individuals, we recommend checking the list of ingredients and nutrition information for each product to see if the item works for you.
For diabetics, we recommend checking your allowances with your doctor. Remember: our products are refined sugar-free; they are not necessarily sugar-free.
Do you offer custom products or bespoke orders?
For business, corporate and food service requirements, we’re happy to explore what’s possible based on your needs, volumes and lead time.
Drop us an email at eatgood@ohmygoodness.co with what you have in mind and we’ll take it
from there.
Can I remove/replace an ingredient in any of the products?
Baking is essentially chemistry in an oven, and each recipe takes considerable time to test and perfect before we bring the product to you. Ingredients cannot simply be removed or replaced without disrupting the balance of the recipe and potentially requiring it to be recreated entirely.
As a commercial food business, we also do not produce one item at a time. Watch out for new products from time to time, though - you may find something that suits you just perfectly!
Will my products arrive chilled or frozen?
Our products are designed to be stored chilled or frozen, depending on the product. Please refer to the storage instructions on the individual product packaging for the
best experience.
There’s a problem with a product I purchased. What should I do?
We’re sorry to hear that. If you believe there is a quality or product issue with an Oh My Goodness! item, please email us at eatgood@ohmygoodness.co with details of the issue, photographs of the product and packaging, and the relevant batch / best-before information so that we can investigate and take the appropriate corrective action if required.
For issues relating to your RedMart order, including delivery, missing or incorrect items, cancellations and refunds, please contact RedMart directly through your order.
Product quality concerns relating specifically to Oh My Goodness! products can always be raised
with us directly by writing to eatgood@ohmygoodness.co.