How do I store my Goodness?
We always recommend portioning and freezing to our customers as that's the best way to preserve any baked goods, not just ours. Refrigerators tend to dehydrate baked goods - that's why leftover birthday cake kept in the fridge is dry and awful!
In terms of shelf-life, we do not use any preservatives. So if you leave the products out in the open at room temperature - in Singapore's heat - you're looking at 2 days maximum. In the refrigerator, you’re looking at 4 to 5 days, but the products may not be as moist. Add 2 days for the Gollybells on both occasions.
Can I remove/replace an ingredient in any of the products?
Baking is essentially chemistry in an oven and each recipe takes several months to test and perfect before we finally bring the product to you. Ingredients can’t simply be removed or replaced without disrupting the balance of the recipe and having to recreate it entirely. Do bear in mind that as a commercial entity, we do not produce one cake at a time.
Do watch out for new products coming out from time to time, though, and maybe you'll find something that suits you just perfectly!
Where can I find the nutrition information for each product?
Is there a minimum order?
No, we do not impose any minimum order quantity. We simply charge a flat delivery fee of $5.99 per location for orders below $35 and free delivery for orders $35 and above.
How much is delivery?
For orders below $35, we charge a flat fee of $5.99 per location no matter where you live!
For orders $35 and above, delivery is free!
Can you deliver at a specific time?
Our delivery timings are:
Monday to Friday: 10am to 1pm, 3pm to 6pm
Saturdays, Sunday and selected Public Holidays: 10am to 1pm only
Should you require delivery outside of these timings or within a very specific window, this can be arranged for a delivery fee top up of $20.
Do you have a physical location? / May I pick up my items myself?
Oh My Goodness! is an e-bakery and we operate on a delivery-only basis as this helps us keep our prices down in a place like Singapore. If you'd like to pick up some Goodness when you're out and about, you can visit one of our stockists listed here.
How far in advance should I place an order?
You can order any of our items online with just 48-hours' notice. Should you need anything in a hurry or something customised, give us a ring at 91 622 633 and we'll do everything we can to help! Alternatively, you can get your hands on some Goodness via one of our partners listed here.
Do you deliver everyday?
We deliver Monday to Friday between 10am to 1pm or 3pm to 6pm, and Saturdays and selected Public Holidays between 10am to 1pm only.
(Selected Public Holidays: New Year's Day, Christmas, Chinese New Year, Hari Raya Puasa, Deepavali and Good Friday)
Just check which days are available on the calendar when you check out!
Do you deliver on public holidays?
We deliver on selected Public Holidays including New Year's Day, Chinese New Year, Good Friday, Hari Raya Puasa, Deepavali and Christmas - we know everyone needs some Goodness on these holidays!
May I make a special request?
Like what you see but want to customise it? Sure, just drop us an email at firstname.lastname@example.org or give us a ring at 91 622 633 and we'll chat! Typically, custom orders require at least a week's notice to ensure we can give your Goodness our best.
Where can I find the nutrition information
Are your products keto- / paleo- / diabetic-friendly?
As each of these diets are defined and applied differently by different individuals, we recommend checking the list of ingredients on each product page to see if it works for you.
For diabetics, we recommend checking your allowances with your doctor. Remember - our products are refined sugar-free, they are not sugar-free!